Courtney is Director of Innovation for Liberty Mutual’s Personal Insurance business unit, which provides auto, home and life insurance to consumers. During her five years with Liberty Mutual, Courtney has been focused on identifying new areas of opportunity for the organization based on emerging technology and demographic trends, as well as changing consumer needs. Prior to joining Liberty Mutual, Courtney was a Brand Manager with Kraft Foods, responsible for multicultural marketing. Courtney holds an MBA from UNC Kenan-Flagler Business School.